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Clinic management system

Run your clinic from one screen, from booking to payment.

NovaTech Clinic puts the front desk, the nurse, the doctor and the cashier on the same page: who is waiting, who is in consultation, what was prescribed, what is still unpaid. Each clinic gets its own isolated database.

  • Free-slot booking per doctor, walk-ins checked in automatically
  • Consultation, prescription and invoice without leaving the visit
  • Works on the phone, in English, French and Arabic
  • Excel and PDF reports, signed records, full audit trail
admin.clinic.novatechsai.com/dashboard
NovaTech Clinic dashboard with today's board, waiting room, revenue and follow-ups due

5

modules: patients, EMR, scheduling, billing, reports

7

roles with permissions

3

languages, with right-to-left Arabic

18

reports, exported to Excel and PDF

One source of truth

Answers for the whole clinic, at any time

Stop asking the front desk, scrolling WhatsApp and flipping through paper files. Every question below is one tap away.

  • Who is waiting right now, and for how long?

  • Which doctor is free at 10:30 on Tuesday?

  • What did we prescribe to this patient last time?

  • Is this patient allergic to anything?

  • How much did we collect today, by doctor?

  • Which invoices are still unpaid?

  • Who missed their appointment this week?

  • Which follow-ups are due this week?

Everything in one platform

From the first call to the final receipt

Five connected modules replace the appointment book, the paper file, the spreadsheet and the receipt book.

Patient file

Medical record number, quick create with just a name and a phone, duplicate guard, allergy and chronic-condition flags shown everywhere the patient appears, and a timeline of everything that happened.

Appointments per doctor

Weekly working hours and time off per doctor, clinic hours as fallback, free-slot picker, conflict and out-of-hours guards you can override, day and week calendars.

Waiting room board

Waiting, in consultation, upcoming and done at a glance, with waiting time per patient. Check in, start and complete with one tap. Walk-ins are checked in automatically.

Consultation (EMR)

Vital signs with automatic BMI, complaint, history, examination, diagnosis with ICD-10, treatment plan and follow-up date. Complete and sign to lock the record.

Prescriptions

Medicine catalogue with default dosage, frequency and duration. Printed as a PDF with the clinic's logo and the doctor's name.

Medical history and document vault

Allergies, chronic conditions, surgeries, family and medication history, immunisations, plus lab results, imaging, reports and consents as files.

Invoices and payments

Invoice created from the visit in one tap using the doctor's default service or fee. Discount, tax, several payments, refunds, overdue tracking, PDF invoice and receipt.

Insurance

Record the insurer and the policy number on the patient, and the insurance share on each invoice. The patient's due amount is calculated for you.

Expenses and cash ledger

Expenses by category with approval, and an append-only ledger of every payment, refund and expense, so the cash position is always known.

Dashboard and 18 reports

Today's board, month KPIs, 14-day and 12-month trends, revenue by doctor and service, no-show rate, diagnoses, outstanding aging, P&L and cash book.

Reminders and no-shows

E-mail reminders before the appointment, no-show tracking per patient, and follow-ups due this week on the dashboard.

Roles and audit trail

Receptionist, nurse, doctor, accountant, manager, administrator and viewer, each with its own permissions. Every change is stamped with who and when.

The key feature

The whole visit, without leaving the screen

A patient walks in. The receptionist checks them in, the nurse records the vitals, the doctor writes the consultation and the prescription, and the invoice is created and paid, all from the same visit, in the order it really happens.

  • Walk-in booked and checked in from the same form
  • Vitals with automatic BMI, flagged when out of range
  • Prescription lines with medicine suggestions, printed as PDF
  • Complete and sign locks the record; doctors see only their own board
  • Invoice in one tap, balance pre-filled, receipt printed

Today's queue

Wednesday, 28 October

Live

2

Waiting

1

In consultation

1

Done

  • 10:40Walid KhouryDr. NasserIn consultation
  • 11:20Youssef KassemDr. Haddad · waiting 12 minWaiting
  • 11:40Rima SleimanDr. Nasser · waiting 4 minWaiting
  • 12:00Hassan KhouryDr. HaddadConfirmed
  • 10:00Tarek KassemDr. HaddadCompleted

The board refreshes itself. Doctors see only their own patients; the front desk sees every doctor.

admin.clinic.novatechsai.com/consultations/170
Consultation screen with vital signs, complaint and examination, diagnosis, prescription and invoice
Waiting room

Know who is waiting, and for how long

The queue board is the front desk's home screen: four columns, one tap per action, the waiting time counting up next to each patient.

  • Confirm, check in, start, complete and no-show in one tap
  • Waiting time per patient, allergy flag next to the name
  • Filter by doctor; walk-in button opens a pre-filled booking
admin.clinic.novatechsai.com/queue
Today's queue board with waiting room, in consultation, upcoming and done columns
Scheduling

A calendar that knows each doctor's hours

Day view shows one column per doctor, week view one column per day. Tap a free slot to book; the slot picker only offers times the doctor actually works.

  • Working hours and time off per doctor, clinic hours as fallback
  • Conflict, time-off and out-of-hours guards, overridable by a manager
  • Reschedule by changing the slot; cancellations keep their reason
admin.clinic.novatechsai.com/calendar
Day calendar with one column per doctor
Patient file

Everything about the patient on one page

Next appointment, last visit, outstanding balance and latest vitals at the top; appointments, consultations, prescriptions, documents and billing in tabs below.

  • Search by name, medical record number, phone or ID
  • Allergies and chronic conditions highlighted in red everywhere
  • Timeline of every visit, prescription, document and invoice
admin.clinic.novatechsai.com/patients/18
Patient file with vitals, outstanding balance, medical history and timeline
Billing

Invoice and receipt in the time it takes to say goodbye

The invoice is created from the appointment or the consultation with the right service line already filled. Take a payment, print the receipt, done.

  • Discount, tax, insurance share and the patient's due amount
  • Several payments and refunds per invoice, overdue tracking
  • PDF invoice and receipt with the clinic's logo and footer
admin.clinic.novatechsai.com/invoices/169
Invoice with items, payments, PDF and receipt buttons
Reporting

The numbers management asks for, ready to export

Eighteen reports across scheduling, clinical and finance, each with filters by period, doctor and status, exported to Excel or PDF.

  • Appointments, no-show rate, registrations, consultations, diagnoses
  • Daily revenue, revenue by doctor and service, outstanding aging
  • Payments, expenses, profit and loss, cash book
admin.clinic.novatechsai.com/reports
Reports page with scheduling, clinical and financial reports

More of what is inside

The same clean interface on every screen, designed for people who have a patient in front of them.

Dashboard with today's board and month KPIs

Dashboard

Today's board, month KPIs, follow-ups due and doctors on duty.

Patient list with search by name, MRN and phone

Patient list

Search as you type, last visit, outstanding balance and allergy flags.

Doctors with working hours and time off

Doctors

Specialty, consultation fee, weekly hours and time off per doctor.

How it works

One visit, eight steps, nothing forgotten

The example below follows a patient with a sore throat from the phone call to the follow-up.

  1. 1

    The patient calls

    The receptionist finds the file or creates one with a name and a phone number, in seconds.

  2. 2

    A slot is booked

    The slot picker shows the free times of the doctor the patient asked for. A reminder e-mail goes out the day before.

  3. 3

    The patient arrives

    One tap checks them in. They appear in the waiting room column with the waiting time counting.

  4. 4

    The nurse takes the vitals

    Blood pressure, pulse, temperature, weight, height and SpO₂. BMI is calculated and out-of-range values are flagged.

  5. 5

    The doctor consults

    Starts the visit from the board, writes complaint, examination, diagnosis with ICD-10 and the plan, adds the prescription and signs.

  6. 6

    The invoice is created

    One tap, with the doctor's consultation fee already on it. Insurance share is deducted if the patient is covered.

  7. 7

    The payment is taken

    Cash or card, full or partial. The receipt prints with the clinic's logo, and the ledger is updated.

  8. 8

    The follow-up is scheduled

    The follow-up date from the consultation appears on the dashboard this week, and the next appointment is booked from the file.

Built for the whole team

The right access for every role

Each person sees and does only what their job requires.

Receptionist

Registers patients, books and reschedules, checks patients in, creates invoices and takes payments.

Nurse

Records vitals, prepares the consultation and uploads documents to the vault.

Doctor

Runs their own queue, writes consultations and prescriptions, orders follow-ups and sees their own dashboard.

Accountant

Invoices, payments, refunds, expenses, cash ledger, financial reports, services and prices.

Clinic manager

Everything operational: doctors, schedules, services, settings and all reports.

Administrator

Users, roles and permissions, clinic settings, reference data and the audit log.

Viewer

Read-only access to dashboards and reports for owners and partners.

Every check-in, signature, invoice, payment and approval is stamped with who did it and when, and every change is written to the audit log.

Mobile ready

At the front desk, in the consulting room, on the phone

The admin app installs on the phone's home screen with a bottom bar for the queue, the calendar and the patients. Native Android and iPhone apps cover the people who are on their feet all day.

  • Native Android and iPhone apps for doctors and the front desk
  • Installable web app from the browser, no store needed
  • Check in, start, complete, consult and take payment in one tap
  • English, French and Arabic, with full right-to-left layout
  • Light and dark mode
Android app iPhone app Web app

Ask us for the install link for your clinic.

Today's queue on a phone
Consultation with vital signs on a phone
Patient file on a phone
Control and integration

Your data stays yours, your records stay honest

Built-in safeguards keep the record trustworthy, and your numbers flow to the people who need them.

One database per clinic

Each clinic runs in its own isolated database, with its own users, settings and logo.

Roles and permissions

Clinical screens for clinical staff, money screens for finance. Doctors see their own board by default.

Full audit trail

Who booked, checked in, prescribed, invoiced, paid and approved, and when, on every record.

Signed records are locked

A completed and signed consultation cannot be edited; only an administrator can reopen it, and that is logged.

No duplicate patients

A new patient with the same name and phone as an existing one is flagged before it is created.

Exports and API

Excel, CSV and PDF for every list and report, and a documented REST API for your accounting or lab systems.

Export to:ExcelPDFCSVREST API
Contact us

See NovaTech Clinic with your own patients

Tell us about your clinic, how many doctors you have and how you work today. We will walk you through the platform and set up a demo with realistic data.

We usually reply within one working day.

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